Understanding the differences and complementarity between agility and resilience will help organizations consider all aspects of preparing f

View As Web Page Agile May Be Fragile; Resilience Is the Goal By Harry Hertz "The Baldrige Cheermudgeon" The Baldrige Excellence Framework has a set of 11 foundational beliefs and behaviors (core values) that underpin its systems approach to achieving organizational high performance. One of those core values is agility and resilience. While both agility and resilience are important, many of us conflate these two concepts. I believe understanding their differences and complementarity will help organizations consider all aspects of preparing for uncertain futures. Definitions Agility refers to the ability to make rapid change and achieve flexibility in operations (1) in response to changes in the external environment, or (2) to take advantage of an immediate opportunity. Resilience refers to the ability to (1) anticipate, prepare for, and recover from disasters, emergencies, and other disruptions, and (2) protect and enhance workforce and customer engagement, supply-network and financial performance, organizational productivity, and community well-being when disruption occurs. Read More Connect with us Received this email from a friend? Subscribe here. Privacy Policy Subscriber services: Manage Preferences  |  Unsubscribe  |  Help

---

If you have questions or problems with the subscription service, please contact subscriberhelp.govdelivery.com. Technical questions? Contact inquiries@nist.gov. (301) 975-NIST (6478). This service is provided to you at no charge by National Institute of Standards and Technology (NIST). 100 Bureau Drive, Stop 1070 · Gaithersburg, MD 20899 · 301-975-6478